By using our services, booking an appointment, or interacting with our website or staff, you agree to the following terms and conditions:

1. Services

NY Cryogen provides High-Pressure Medical Cryotherapy services for wellness and recovery purposes. All services are provided by trained professionals using approved technology.

2. Booking & Appointments

• Appointments can be scheduled online, in person, or by phone.
• We may send SMS or email reminders before your scheduled appointment.
• Please arrive on time. Late arrivals may reduce treatment time.

3. SMS Communications

By submitting your phone number, you agree to receive text messages from NY Cryogen for:

• Appointment confirmations and reminders
• Customer support and follow-up
• Marketing and promotional offers

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us. Message frequency varies. Standard message/data rates apply.

4. Cancellations and Refunds

• We require at least 24 hours’ notice to cancel or reschedule.
• Missed appointments without notice may result in fees.
• Refunds for prepaid sessions are subject to review and may not be guaranteed.

5. Health Disclaimer

Our services are not a substitute for professional medical advice. Please consult your physician before starting any new treatment. You acknowledge and accept all risks associated with cryotherapy.

6. User Conduct

You agree not to use our services for unlawful or abusive purposes. We reserve the right to refuse service to anyone who violates these terms or engages in disruptive behavior.

7. Intellectual Property

All content on our website, marketing materials, and branding are the property of NY Cryogen and may not be used or reproduced without written consent.

8. Limitation of Liability

NY Cryogen is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our maximum liability is limited to the amount you paid for services.

9. Modifications

We may update these Terms of Service at any time. Continued use of our services constitutes your acceptance of any changes.

New York Cryogen

 60 Maple Ave, Rockville Centre, NY 11570
 516-382-9110
 www.nycryogen.com
info@nycryogen.com